MobiBot robot rental terms

1. Scope

• These terms cover the rental of MobiBot automated guided vehicles (AGVs) together with installation, maintenance and on-site support by our engineers
• The robots, accessories and software remain the company's property for the whole term; the customer receives a right of use as set out in the agreement
• Prices and information on the website are for guidance; the binding offer is the quotation and the signed rental agreement

2. Term and renewal

• Terms of 12, 24, 36 or 48 months are available; the monthly rate depends on the term as shown on the pricing page
• At the end of the term the agreement renews automatically on the same terms and rate unless either party gives written notice of non-renewal at least 7 days before the end date
• Units can be added during the term under an additional quotation; units can be reduced at the end of a term with 30 days' notice

3. Prices, tax and payment

• Prices are per robot per month and exclude 7% VAT unless the quotation states otherwise
• The rent includes maintenance, wear parts and on-site support as described in section 6
• The down payment is paid once at signing, covers the first installation and magnetic-tape layout, and is not refundable at the end of the term or on termination
• Monthly rent is invoiced in advance and is due by the date on the invoice; the customer may deduct withholding tax as required by law and provide the certificate
• Late payment may incur the charges stated in the rental agreement, and service may be suspended until the balance is settled
• Discounts are available from 3 units; all add-on options are charged separately as quoted

4. Delivery and installation

• Lead time: in-stock models within 7 days, models on back-order about 3 weeks, counted from signing and payment of the down payment
• Included: the robot with the agreed top frame, 20 m of magnetic tape per unit, one charger, the user manual and one on-site training session
• The customer provides a clean, level floor along the route, a power outlet for the charger, a parking spot and a site coordinator on installation day
• Service area without travel charges: Bangkok, its metropolitan area and Chonburi; elsewhere travel is charged at THB 5 per kilometre of actual distance
• Delivery is complete when the route has been test-run together and the acceptance form signed

5. Use and restrictions

• Use indoors on the agreed floor and route, and never above the model's rated payload
• Do not modify, disassemble or repair the robot yourself, or copy its software
• Do not sub-let the robot, move it to another site or transfer your rights without the company's written consent
• Operators must be trained by the company, and the customer is responsible for the safety of staff working alongside the robot
• Do not remove or cover the company's labels and asset numbers on the robot

6. Maintenance and repairs

• Included in the rent: preventive inspection every 6 months, replacement of wear parts, repair of faults arising from normal use, and software updates
• Batteries that degrade with age are replaced free of charge
• When a fault is reported the company responds within 48 hours and provides a replacement robot during lengthy repairs
• Not included: damage from accidents, misuse, water, power surges, modification or natural disaster, which is repaired at actual cost
• Report faults by phone, LINE or email using the contact details in section 13

7. Damage, loss and insurance

• The customer is liable for damage or loss while the robot is in its possession, except normal wear or fault of the company
• If a robot is lost or beyond repair, the compensation value is the company's published purchase price for that model less depreciation according to the age schedule in the rental agreement
• Insurance of the robots and responsibility for premiums are as set out in the rental agreement
• The customer must notify the company promptly of any accident, damage or loss

8. Early termination

• A customer wishing to end the agreement early must give at least 30 days' written notice and pay the early-termination charge stated in the rental agreement; the down payment is not refunded
• The company may terminate and recover the robots if payment is overdue beyond the period stated in the agreement, if section 5 is breached, or if the customer becomes insolvent
• On any termination the customer returns all robots and accessories in working order as described in section 9

9. End of term

• Buy the robot at a special price of 20% of the company's published purchase price for that model, once all rent has been paid; ownership transfers when the buy-out price is paid in full
• Or return all robots and accessories in working order allowing for normal wear; collection at your site is free within the service area (travel charged elsewhere as in section 4)
• Or renew as described in section 2

10. Limitation of liability

The company is not liable for indirect loss, loss of profit or production downtime arising from the use or failure of the robots, and its total liability under the agreement is limited to the rent paid in the most recent 12 months, except where the loss results from the company's wilful misconduct or gross negligence

11. Software and robot operating data

• The control app and firmware are the intellectual property of the company or the manufacturer; the customer's right to use them lasts only for the term
• The robots record operating logs such as distance, running hours, battery state and error codes; the company accesses these for maintenance, troubleshooting and service improvement. The logs contain no personal data about the customer's staff
• Personal data of the customer's contact persons is handled under the company's privacy policy

12. Governing law and disputes

These terms and the rental agreement are governed by the laws of Thailand, and disputes that cannot be settled amicably are submitted to the competent Thai courts. The Thai version prevails; the English version is provided for convenience.

13. Provider and contact

All Mobile Robotics Co., Ltd. (บริษัท ออล โมบายล์ โรโบติกส์ จำกัด)

Tax ID 0135564009117

Address 83/9 Moo 3, Krachaeng, Sam Khok, Pathum Thani 12160, Thailand

Phone 099-615-6938, 084-164-9535

Email contact@AllMobileRobotics.com

LINE Official Account https://lin.ee/51CMgkF4